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One system to run your whole business

The smart way to manageappointments

RunWay brings everything your business needs into one place: a shared appointment calendar for the whole team, a file for every client, automatic WhatsApp reminders, payments, expenses and reports. Less admin, more time for your clients.

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Video transcript

Appointments on WhatsApp. Clients in a notebook. Income? Roughly.

There's a better way. RunWay: one system for appointments, clients and income.

New client? Send them a link. They fill in their details themselves and appear in your client list.

Book in a few taps. Pick a service, and the duration and price fill in on their own. The client gets a confirmation on WhatsApp.

The day before, the reminder goes out by itself. The client confirms with one tap, and the calendar updates.

The payment is recorded right from the appointment. And at the end of the month, the report is ready for your accountant.

Appointments. Clients. Income. All in one place.

The day before every appointment

the client gets a WhatsApp reminder with a button to confirm.

No data entry

a new client fills in their own details, from their phone.

At the end of every month

a PDF report and an Excel file with all your income and expenses.

The system handles the work around the work

A client who signs up is ready to book right away, a booked appointment sends its own reminder, and a recorded payment goes straight into your reports. Nothing is typed twice and nobody needs chasing. Every example on this page is live, so go ahead and click.

New clients

Clients fill in their own details

A new client called to book? Send them a personal link on WhatsApp, and they fill in their name, phone and anything else you need. When they're done, their file is already waiting in your client list.

  • Every link is personal and works once
  • For clinics: a health declaration with a digital signature
  • Clients choose whether to get WhatsApp messages
Personal details form · on the client's phone
Clients128 Clients
  • OOlivia Bennett(415) 555-0188
  • GGrace Miller(415) 555-0163
  • AAva Collins(415) 555-0121

Try it: type a name and press send

Calendar

One calendar for the whole team

See every team member's appointments at a glance, by day or by week. Drag to move an appointment, and pick a service so the duration and price fill in on their own.

  • Book in a few taps
  • A login and permissions for each team member
  • Works on any device, phones included
Calendar · this week
9 appointments · 6 confirmed
SunMonTueWedThu09:0010:0011:0012:0013:0014:0015:0016:00
Booked, and a confirmation went out on WhatsApp

Try it: click an empty slot, or an appointment to confirm it

Reminders

Clients show up, and your calendar stays full

Every client gets a personal reminder the day before, and confirms with a single tap. You see right away who confirmed, and anyone who needs a new time gets a quick answer, so no slot goes to waste.

  • A confirmation as soon as it's booked
  • An automatic reminder the day before
  • A thank-you message after the visit
WhatsApp · automatic reminder

Hi Grace, a reminder of your appointment at Noa Studio on Thursday, Sep 24 at 10:30. We look forward to seeing you!

Automated message from the booking system

Tomorrow, Thursday

  • 09:00Nora Hayesconfirmed
  • 10:30Grace MillerAwaiting confirmation
  • 13:00Ruby Priceconfirmed

Try it: tap one of the buttons in the message

Money

Income and expenses, organized for your business

Every payment is recorded right from the appointment, fixed costs record themselves, and at any moment you can see what came in, what went out and what's left.

  • A monthly report in PDF and Excel
  • Fixed costs tracked for you
  • Passes and memberships that count themselves
Money · the last 12 months

Income, Sep

$4,978

Up 12% from Aug
OctNovDecJanFebMarAprMayJunJulAugSep

.

Try it: switch tabs and click a month

Your whole business, at a glance

A dashboard that always shows what's going on: today's appointments, this month's income, your newest clients and where memberships stand. Alongside it, your team and permissions, passes and expenses, from any device.

RunWay · running the business

Appointments today

0

3 awaiting confirmation

Income this month

$0

12% more than August

New clients

0

This month

Calendar occupancy

0%

What's happening now

  • Emma Carter confirmed10:30
  • New client filled in a form: Liam Scott10:12
  • $75 paid by card09:48
  • Ava Collins used a session on her pass09:30
  • Reminders sent to 14 clients09:05

Made for every kind of business

Salons, clinics, studios, trainers, teachers, trades and more. Every field comes with a ready-made service list, and you can also work without appointments at all, with just clients, payments and reports.

Starter service listHair salon
  • Women's haircut45 min
  • Blow-dry40 min
  • Cut and blow-dry60 min
  • Root touch-up90 min
  • Highlights150 min
  • Keratin smoothing180 min

You can change any service and add your own.

Up and running in moments

  1. 1

    Leave your details

    and we'll open an account set up for your field, with a service list, forms and message wording ready to go.

  2. 2

    Add your team and clients

    Type them in, upload an Excel file, or let us move your clients over for you.

  3. 3

    Start working

    That's it. Got a question? Ask us on WhatsApp and a real person answers, not a bot.

Frequently asked questions

Didn't find your answer? Write to us

  • Most likely. RunWay suits any business that manages clients, a team and money: salons, clinics, studios, trainers, teachers, trades, small shops and more. Work by appointment? The calendar and reminders are ready. Don't? Just use clients, payments, expenses and reports.

  • No. RunWay works in the browser on computers, tablets and phones, and updates reach you automatically.

  • We move them over as part of setup: from Excel, from a file, or from the system you use today.

  • The day before the appointment, the client gets a message with your business name, the date and time, and two buttons: confirm, or ask to change. A confirmation marks the appointment in your calendar, and a change request reaches you right away.

  • Yes. At the end of the month, download a PDF report and an Excel file with all income and expenses and send them over. Keep issuing invoices and receipts in the software you already use.

  • Yes. The connection is encrypted, signed declarations are stored encrypted, there's two-step verification and a sign-in log, and everything is backed up every day.

  • A monthly or yearly subscription, based on the size of your business and what it needs, with no setup fee. Leave your details and we'll get back to you with a quote.

Pricing that fits your business

A one-person business and a studio with a team need different things. Leave your details and we'll come back with a quote that fits.

Every subscription includes

  • No setup fee
  • Full setup, and your existing clients moved over
  • A ready-made service list for your field
  • Training and support on WhatsApp

We'll get back to you within one business day.

Let's talk

It takes a minute.

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